Verify Your Identity

You may need to verify your identity during the check-in process. This is known as "authentication". Your provider may authenticate you through either email or an access code.

For example, you may see the following during the check-in process.

  1. Select either Email or SMS (text message). If you select SMS, for example, a text message will be sent to your mobile device.

 

  1. Click I have my code.

 

  1. Enter the access code. If you enter a code or email address that is not found, you will be prompted to complete demographic pages before being able to continue.
  2. Continue with the check-in process.